How It Works
Four steps. Free to use. You stay in control of what gets sent.
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Understand the denial
Start with your denial letter. Explain My Denial reads a photo or PDF in your browser, or you can paste the details. It explains the stated reason and what people in that situation typically do next.
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Find your deadline
The deadline in your denial notice controls. The calculator counts the days so you can plan around them. If the notice states no deadline, your plan documents or member services can confirm it.
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Prepare your appeal
Answer guided questions about your denial. The generator produces an editable letter. Review it against your records and correct anything that does not match.
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Send it yourself
Submit through the route in your denial notice, whether that is a portal, mail, fax, or a phone call followed by documents. Keep proof of what you sent, when, and where. Then watch for a request for information or a written decision.
Before You Start
What you'll need
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Your denial letter
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Your Explanation of Benefits (EOB), if you have it
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Your claim or member ID number
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Any clinical records or provider notes related to the denied service
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The deadline printed on your denial notice, if you can find it
You do not need everything organized to start. The checklist shows what plans commonly ask for.
Who sends the appeal
You do. Remedy Support does not file, submit, or track appeals, and it does not communicate with your plan for you. That keeps you in control of what your plan receives.
Remedy Support provides free educational tools. It does not file appeals on your behalf, provide legal representation, or guarantee outcomes. Results depend on the facts of your claim and your plan.